CareMaster is a comprehensive cloud-based platform designed to meet the needs of NDIS providers, support workers, and participants. With its end-to-end capabilities, CareMaster streamlines administrative tasks, simplifies care delivery, and enhances communication, making it a valuable tool for organizations of all sizes.
Key Features for Providers
CareMaster offers an intuitive and integrated platform that connects providers with support workers and participants. The software’s features include:
Case Note Management: Easily track and manage client information, progress, and care notes in a secure and organized way.
Incident Management: Ensure compliance and safety by recording and resolving incidents with ease.
Invoicing: Seamless integration with leading accounting systems like Xero, MYOB, QuickBooks, and others simplifies invoicing and financial management. CareMaster eliminates manual data entry, reducing errors and streamlining the entire billing process.
Rostering: CareMaster’s rostering tool helps providers organize staff schedules, track bookings, and coordinate services efficiently. Whether managing a few clients or a large workforce, this feature ensures that your team is always in sync.
Accounting Integration: With direct connections to popular accounting platforms, including Xero, MYOB, and Reckon, CareMaster simplifies financial management, from payroll to invoicing, making it easy to keep track of your organization’s finances.
Empowering Support Workers
CareMaster’s Support Worker App is a game-changer for care delivery. This mobile app provides real-time updates, easy access to participant information, and seamless scheduling.
Case Note Management: Support workers can track participant needs with detailed case notes, ensuring personalized care.
Scheduling & Travel Management: The app supports rostering, GPS tracking for shifts, and travel lodging, allowing for smooth coordination between care services and payroll.
Enhancing Participant Experience
Participants can take control of their care through the CareMaster Participant App. The app allows participants to manage their information, communicate with support workers, and track their care plans.
Budget Management: Participants can view and manage their NDIS plan budgets, helping them stay on track with their funding.
Communication Tools: The app bridges the gap between participants and their support teams, facilitating communication for support requests, updates, and announcements.
Seamless Integrations for Effortless Operations
CareMaster excels in its integration capabilities, connecting effortlessly with accounting platforms such as Xero, MYOB, QuickBooks, Reckon, and KeyPay. These integrations streamline financial operations by automating data flows, reducing redundant data entry, and enhancing accuracy.
Pricing
CareMaster offers flexible pricing plans tailored to NDIS and Aged Care Providers. Packages range from the Essential plan at $15 per user/month for small providers to the Premium plan at $35 per user/month for larger organizations. All plans include access to the Support Worker and Participant apps, with features like participant management, rostering, and invoicing. CareMaster also provides enterprise-level solutions and integrations with payroll and reporting tools, ensuring a scalable and cost-effective solution for providers of all sizes.
Conclusion
CareMaster is more than just software; it’s a complete ecosystem designed to simplify the operations of NDIS and Aged Care providers. By streamlining administrative tasks, enhancing communication, and integrating with top accounting platforms, CareMaster empowers organizations to focus on what matters most—providing quality care. Whether you’re a provider, support worker, or participant, CareMaster offers a seamless, user-friendly experience that adapts to your needs, making it a trusted partner in the care industry.
Credits
Vigneshkumar Muthiah, Services Management Team